Digital Innovation Apprentice

What You Will Do

• Support Training Sessions: Co-deliver engaging workshops, webinars, and informal drop-in sessions on Google Workspace, Microsoft 365, Canva, and AI apps like Gemini and CoPilot.

• Create Helpful Resources: Design simple "how-to" guides, quick video tutorials, and visual cheat sheets to make complex tools easy to understand.

• Deliver 1-to-1 Support: Provide patient, empathetic guidance to staff members with lower digital confidence, helping them save time in their daily routines.

• Build AI Resources: Help develop and maintain a group-wide digital innovation and AI resources to support staff with admin tasks and lesson planning.

• First-Line Troubleshooting: Act as a "jargon-buster" and technical help point to solve everyday software issues before escalating to core IT teams.

• Promote Accessibility & Safety: Ensure all learning resources are accessible to all users while promoting safe digital habits and data security.

About You

• A genuine passion for technology and its ability to transform everyday working and learning.

• Excellent communication skills with the ability to explain technical ideas in simple, non-jargon language.

• Good proficiency with tools such as Google Workspace, Microsoft 365, or Canva.

• An empathetic, patient, and approachable mindset with a positive "can-do" attitude to problem-solving.

• Level 2 qualifications including English and Maths, with a commitment to achieving a Level 3 Digital Support Technician apprenticeship.

• A basic understanding of data security, cybersecurity awareness, and GDPR in an educational environment.

Benefits

The group offers a range of excellent benefits, including:

Annual leave: 
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. 

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.