About the Role
The Exams Liaison Officer is responsible for coordinating and administering examinations across the college, ensuring all exam entries, timetables, results and certifications are processed accurately and in line with awarding body regulations.
The role involves supporting the exams coordinator, students and staff throughout the exam cycle, maintaining secure exam procedures, managing exam-related data and records, liaising with awarding organisations and curriculum teams, and contributing to the continuous improvement of exams services and processes.
This role is based at our Printworks Campus, with a requirement to support at other campuses in the Leeds area.
What You Will Do
- Deliver high-quality customer service to students, staff, awarding bodies and external stakeholders.
- Manage accurate and timely exam entries, registrations, results, achievement claims and student records.
- Coordinate exam timetables, notifications, room bookings and special arrangements.
- Ensure exam security, compliance with awarding body regulations, and secure handling of papers, scripts and certificates.
- Monitor deadlines, outcome data, reporting and invoices, and review processes to improve efficiency.
- Lead exam preparation workshops, support invigilators, deputise for the Exams Coordinator, and train and mentor team members.
About You
Previous experience in administration, ideally within an exams team.
Strong organisational, problem-solving and decision-making skills, with the ability to take ownership and responsibility.
Proficient IT skills, including spreadsheets; experience using ProSolution or a college student records system is desirable.
Excellent communication and interpersonal skills.
Ability to prioritise workloads, work independently and use initiative.
High attention to detail, with the ability to work under pressure, meet deadlines and contribute effectively as part of a team.
English and Maths at Level 2 or above and a willingness to improve in 1 or both disciplines to level 3 or above.
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.
We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.
We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.
Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
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