International Recruitment Administrator

What You Will Do

• Act as the first point of contact for international recruitment enquiries via email, CRM and other channels.

• Manage administrative processes and record keeping for contracted agents, including oversight of the agent application portal, ensuring compliance with data protection and UKVI requirements.

• Maintain accurate databases of agents, schools and prospective students, using CRM systems and other tools.

• Support the delivery of training and engagement activity for agents and external partners.

• Regularly review and update international recruitment webpages, listings and online content to ensure accuracy and consistency.

• Support international recruitment events and activities, including recruitment fairs, Open Days and visits to campus.

• Coordinate visits for prospective students, parents, agents and schools, working with Student Ambassadors and internal teams.

• Assist with overseas recruitment trips, including event bookings, communications and logistics.

• Support conversion activity by contributing to targeted follow-up and engagement.

• Liaise with external marketing partners to ensure consistent branding and messaging.

• Provide administrative support for finance processes and data reporting.

• Work flexibly at times, including occasional evening or weekend activity.

About You

You will be an organised and proactive administrator who enjoys working in a fast-paced, international environment and delivering excellent customer service.

You will have:

• Experience working in a customer-facing or service environment.

• Strong administrative experience, with the ability to manage data accurately and confidentially.

• Excellent written and verbal communication skills, with a high level of attention to detail.

• Confidence using CRM systems and Microsoft Office tools (including Word, Excel, PowerPoint and Teams).

• The ability to manage multiple tasks, prioritise effectively and meet deadlines.

• Cultural awareness and sensitivity when working with international students, agents and visitors.

• A collaborative approach and the ability to build positive working relationships.

It would be an advantage if you have experience within international recruitment, admissions, marketing or the higher education sector, or experience of living or working overseas or using another language.

Most importantly, you will share our values and demonstrate a commitment to equality, diversity and inclusion, safeguarding, professional standards and restorative practice.

Benefits

The group offers a range of excellent benefits, including:

Annual leave: 
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa     (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. 

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.