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School Administration Support Apprentice (Level 2)

Please Note: The application deadline for this job has now passed.

About the Role

Level 2 Apprenticeship Pay Rates (Dependent on age)

Age                     Annual Salary

Under 18             £12,655

18-20                   £16,900

21+                      £22,359

The Quarry Hill Administration team is looking to recruit new colleagues to join us for the new school year. 

In the the job, you would be working in a busy office, within a small but dedicated team, assisting tutors and students with their day to day queries. The job is varied and never the same, but you can expect to handle:

- Enrolment of students
- Timetabling of yearly classes
- Student finances and Bursary applications.
- Register maintenance
- Purchase ordering 
- Student records upkeep
- reference requests
- DBS clearing for students 
- Data Input
- Exam Invigilation

This is a 12 month apprenticeship, working towards a customer service practitioner qualification.

What You Will Do

  • Alongside training and working towards a customer service qualification, you will work with and for students as they learn through the school year.
  • Undertake all aspects of administrative and clerical tasks, including word processing duties, production of letters,  use of databases and spreadsheets, mailshots, email, photocopying, faxing and filing.
  • Deal effectively and professionally with telephone and face-to-face enquiries from staff and the public.
  • Ensure a regular and accessible availability of college forms, stationery and other supplies Carry out general admin duties relating to the different areas of work across  the department.
  • Create and maintain effective filing and computerised systems as required.
  • Assist at enrolment and other college events, including evenings and weekends as required. To support student enrolments and support College events, including parents evenings, open evenings and awards events.

About You

  • 5 GCSEs (or equivalent) including English and Maths at grades 4 to 9 or A*- C 
  • Excellent IT Skills.
  • Able to organise themselves and their work.
  • Good communication skills and an eye for detail.
  • Who isn't afraid to get involved and help shape the culture of the student body and promote life skills.



There are plenty of benefits available to our staff members, here are just a few:

  • Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
    • Support Staff 27 days (increasing to 32 days after 5 years service)
    • Academic 37 days
    • Senior Management 37 days
  • Generous Pension schemes
    • Teachers’ Pension Scheme 
    • Local Government Pension Scheme 
  • Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
  • Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
  • Learning and development opportunities -  including staff development days
  • Employee wellbeing initiatives
  • Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. 

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.


At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.


We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential.  Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives. Click here to learn more about our EDI objectives.

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