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Student Relations Officer

Please Note: The application deadline for this job has now passed.

About the Role

The School of Events, Enterprise and Employability offers a wide range of study programmes and apprenticeship opportunities to both 16-18 and 19+ learners who are looking to pursue a career in Events, Marketing, Customer Service and Business sustainability. Our course offers range from Level 1, for learners who may be applying to college with limited previous experience or qualifications, to Level 3 Extended programmes of study, which enable students to progress to higher education or supervisory positions within the industry.

Do you want to inspire and support young people to be their best? Do you have a passion for helping students thrive? We are seeking an enthusiastic and dedicated Student Relations Officer to join our team in the Events, Enterprise and Employability Department. 

We are looking for someone who:

  • Loves working with young people and has experience in education/community settings.

  • Is energetic, approachable, patient and resilient.

  • Can inspire and engage students while maintaining boundaries.

  • Puts student welfare and safeguarding first.

  • Is organised, flexible, and a great team player.

Join us to make a real difference to young lives! We offer a friendly, supportive environment where you can develop your skills and career. If you have the passion and drive to motivate students, apply today.

What You Will Do

  • Create a safe, inclusive and welcoming environment on campus for students and promote positive relationships and communications between all members of the college community.
  • Model and promote positive behaviours and communications, restoratively challenging and supporting students to engage respectfully with each other, with staff and visitors to college.
  • Motivate and engage students to fully participate in their courses and college life, including great attendance and punctuality, and engage students in campus activities which motivate and support their personal development.
  • Ensuring compliance with College rules and policies, submitting incident reports as required to promote a positive professional Campus culture.
  • Promote a culture of preventative safeguarding and positive wellbeing, responding to sensitive situations including safeguarding, welfare and other pastoral matters providing information and signposting students to relevant support services.
  • Ensure staff and student safety and security are at the forefront at all times and appropriate action taken as and when incidents occur.

About You

  • English and maths at level 2 or a willingness to work towards.
  • A level 2 youth work or coaching qualification or willingness to work towards.
  • Experience of working with young people in an education or community setting.
  • Experience of motivating and inspiring young people.
  • Experience of managing inappropriate and risky behaviour in a restorative non-confrontational manner.
  • Ability to engage and enthuse young people.


There are plenty of benefits available to our staff members, here are just a few:

  • Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
    • Support Staff 27 days (increasing to 32 days after 5 years service)
    • Academic 37 days
    • Senior Management 37 days
  • Generous Pension schemes
    • Teachers’ Pension Scheme 
    • Local Government Pension Scheme 
  • Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
  • Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
  • Learning and development opportunities -  including staff development days
  • Employee wellbeing initiatives
  • Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. 

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.


At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.


We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential.  Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

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